The problems have been mitigated. We keep monitoring the system.
Posted May 01, 2025 - 20:37 CEST
Identified
The cause of the problems have been identified
Posted May 01, 2025 - 17:48 CEST
Update
We are continuing to investigate this issue.
Posted May 01, 2025 - 16:19 CEST
Update
We are continuing to investigate this issue.
Posted May 01, 2025 - 15:57 CEST
Investigating
We are currently experiencing issues with Secure Remote Access version 1 in the Americas. This will affect connecting to AXIS Camera Station over the internet
Posted May 01, 2025 - 15:57 CEST
This incident affected: AXIS Camera Station 5 (AXIS Camera Station Secure Remote Access) and AXIS Camera Station Pro (Secure Remote Access).