Onboarding issue for device to cloud applications such as ACS Edge for video devices

Incident Report for Axis

Resolved

This incident has been resolved.
Posted Apr 19, 2025 - 10:07 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 19, 2025 - 09:53 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 19, 2025 - 09:48 CEST

Update

We are continuing to investigate this issue.
Posted Apr 18, 2025 - 22:23 CEST

Investigating

We are currently investigating this issue.
Posted Apr 18, 2025 - 22:20 CEST
This incident affected: AXIS Cloud Connect (Device Onboarding), AXIS Video as a Service (Device Onboarding), and AXIS Camera Station Edge (Create site).