No response on License Manager

Incident Report for Axis

Resolved

This incident has been resolved.
Posted Oct 28, 2025 - 16:54 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2025 - 16:47 CET

Update

The problem only affects organizations that have at least one system without any devices connected.
Posted Oct 28, 2025 - 16:15 CET

Identified

Responsible team identified the issue and preparing a fix.
Posted Oct 28, 2025 - 16:13 CET

Investigating

We are currently investigating this issue.
Posted Oct 28, 2025 - 16:12 CET
This incident affected: AXIS Camera Station Edge (License management) and AXIS Camera Station Pro (License management).
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