A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2025 - 15:32 CEST
Update
We are continuing to investigate this issue.
Posted Sep 24, 2025 - 15:22 CEST
Investigating
We are experiencing issues onboarding of devices in Axis Cloud Connect. Our engineers is investigating the impact and the root cause.
We apologize for the inconvenience this may cause.
Posted Sep 24, 2025 - 15:12 CEST
This incident affected: AXIS Cloud Connect (Device Onboarding), AXIS Video as a Service (Device Onboarding), AXIS Camera Station Edge (Create site), and AXIS Camera Station Pro (Register system).