Disturbance in some of our onboarding services

Incident Report for Axis

Resolved

This incident has been resolved.
Posted Sep 03, 2025 - 19:16 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 03, 2025 - 19:03 CEST

Update

We are continuing to investigate this issue.
Posted Sep 03, 2025 - 18:30 CEST

Investigating

We are experiencing issues with some of our onboarding services. Our engineers is investigating the impact and the root cause.

We apologize for the inconvenience this may cause.
Posted Sep 03, 2025 - 15:32 CEST
This incident affected: AXIS Cloud Connect (Device Onboarding), AXIS Video as a Service (Device Onboarding), and AXIS Camera Station Edge (Create site).