Secure Remote access outage

Incident Report for Axis

Resolved

This incident has been resolved.
Posted Jun 04, 2025 - 10:23 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2025 - 10:14 CEST

Identified

The issue has been identified, a potential fix is being deployed.
Posted Jun 04, 2025 - 10:09 CEST

Update

We are continuing to investigate this issue.
Posted Jun 04, 2025 - 09:56 CEST

Investigating

A number of use-cases are currently not available. Our engineers are currently investigating the issue.
Posted Jun 04, 2025 - 09:48 CEST
This incident affected: AXIS Camera Station Edge (Create site, Secure Remote Access, Device management, Live video, Video playback, Events and Intercom calls).