We're monitoring the results, however the issue is happen on really few devices which doesn't have common software features. Therefore, we decided to monitor and investigate as a bug.
Posted Nov 13, 2026 - 22:34 CET
Investigating
Some devices running WebRTC ACAP version 6.1.143 or later may lose their connection to the signaling server. Once disconnected, the ACAP does not recover the connection until it is restarted.
Impact: Live WebRTC video cannot be initiated from affected devices. A small percentage of devices appear to have been affected, the number has remained stable.
Posted Nov 13, 2026 - 18:42 CET
This incident affected: AXIS Cloud Connect (Live Video) and AXIS Camera Station Edge (Live video).