An interruption in AXIS Secure Remote Access lead to some users experiencing issues with remote access and mobile notifications. ACS Pro Windows users could not activate SRA on servers (already activated servers worked as expected). ACS Pro & 5 mobile users were unable to activate notifications (already configured mobile phones worked as expected).
The interruption lasted from 2025-03-22 10:10 to 2025-03-24 14:40 CET.
Posted Mar 22, 2025 - 10:10 CET
This incident affected: AXIS Camera Station 5 (AXIS Camera Station Secure Remote Access) and AXIS Camera Station Pro (Secure Remote Access).